Shipping Policy
RC Electronics is committed to delivering your orders safely and on time. Please read our shipping policy to understand how we process and ship your orders.
1. Order Processing Time
- Orders are generally processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays, public holidays, or after business hours may be processed on the next working day.
- In case of high order volume or product availability issues, dispatch may take longer. Customers will be informed accordingly.
2. Shipping Coverage
We currently ship across India. Shipping availability may vary depending on the delivery location and courier service coverage.
3. Delivery Timeline
Estimated delivery timelines may vary depending on the destination:
- Metro / major cities: 2–5 business days
- Other cities / towns: 4–8 business days
- Remote / non-serviceable areas: delivery may take longer depending on courier availability
These timelines are indicative and may vary due to weather conditions, courier delays, strikes, festivals, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- RC Electronics may offer free shipping on selected products, order values, or promotional campaigns.
5. Order Tracking
Once your order is shipped, tracking details may be shared via email, SMS, WhatsApp, or other available communication channels.
6. Delivery Attempts
Our courier partners may attempt delivery multiple times. If the customer is unavailable or the delivery cannot be completed due to an incorrect address or unreachable contact number, the shipment may be returned to us.
7. Damaged / Open Package at Delivery
If the package appears damaged, tampered with, or opened at the time of delivery, we recommend that you:
- Do not accept the package if the damage is significant
- Record clear photos/videos of the package
- Contact RC Electronics immediately with your order details
8. Incorrect Address / Contact Details
Customers are responsible for providing accurate shipping details. RC Electronics will not be liable for delays or failed deliveries caused by incorrect address, wrong PIN code, or incorrect phone number submitted by the customer.
9. Delays Beyond Our Control
Delivery timelines may be affected by factors beyond our control, including but not limited to:
- Natural disasters
- Transport disruptions
- Government restrictions
- Courier partner issues
- Regional lockdowns or emergency situations
10. Contact Us
For shipping-related queries, please contact:
RC Electronics
Phone: +91 90090 48007
Email: info@rcelectronics.com